Call Centre Solutions Associate

Customer Solutions Associate

Salary: £28,911 - depending on experience plus incentives of up to 20% of your quarterly earnings as well as an annual bonus.

Location: Leeds, Thorpe Park, Hybrid working.

Start date: We have start dates for June, Assessment Centres will be running in our office during June.

Rotational shift pattern: Week 1: Mon 9-5:45, Tue 9-5:30, Wed Day off, Thur 9-5:30, Fri 9-5:30, Sat 9-4:00. Week 2: Mon-Fri 10:15-6:30.

Join us as a Customer Solutions Associate in our contact centre, you'll help to navigate our customers' journey and bring people back to financial health. You'll be the real first point of contact for our customers, answering inbound and making outbound calls.

You'll be the ear that listens to their financial struggles, and the voice that guides them through it. It's hard work, with a real focus on listening skills, making sure we achieve the right outcome for our customers whilst working towards KPI's. It's n...