Call Centre - Customer Service Coordinator

📍 Based in Luton, Bedfordshire
🌞 Day shifts only or 🌙 Night shifts only (no rotation)
📅 4 days on, 4 days off shift pattern
💰 Salary: £30,576 – £31,000 DOE
additional earning potential through overtime
We’re looking for a Customer Service Coordinator to join our team – an excellent opportunity to start or grow your career in a fast‑paced contact centre environment.
As part of our 24/7 Service Delivery team, you’ll handle high‑volume customer calls, monitor situations in real time, log information accurately, and ensure issues are resolved or escalated quickly and professionally. You’ll be the first point of contact for customers, staff, and contractors, always delivering a calm and consistent service.
Joining a newly established team within an employee‑owned business, you’ll benefit from strong training, progression opportunities, and long‑term career development in a structured contact centre environment.
As a Customer Service Coordinator, you’ll:
* Handle...