Call Center Representative

Miranda HR · pasay, metro manila, Philippines

Location
pasay
Job Type
Full-time
Posted
June 02, 2026

Job Description

Description

  • Respond to inbound customer inquiries via phone and email.
  • Provide assistance and solutions to customers regarding products and services.
  • Document customer interactions accurately in the system.
  • Maintain a positive attitude and empathy while handling customer complaints.
  • Collaborate with team members to achieve performance targets.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 0–2 years.
  • Skills and Competencies: Excellent verbal and written communication skills.
  • Qualities and Traits: Strong problem-solving abilities and patience.
  • Responsibilities and Duties: Ability to handle calls in a fast-paced environment.
  • Working Conditions: Must be able to work in shifts, including evenings and weekends.

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