Call Center Representative - Alorica Sta. Mezza Site - Work Onsite

Alorica Philippines · quezon city, metro manila, Philippines

Location
quezon city
Job Type
Full-time
Posted
June 25, 2026

Job Description

Urgent ₱18.5-30K (Monthly) On-site - Quezon No Exp Required High/Senior High School Full-time

Job Description

Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives

Government Mandated Benefits

Health Insurance, HMO

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave, Volunteer Time Off

Responsibilities

  • Answer customer inquiries via phone, email, or chat
  • Resolve complaints and provide effective solutions
  • Process orders, payments, and refunds
  • Assist with product and service support
  • Maintain accurate customer records in the system
  • Communicate clearly and follow company guidelines
  • Coordinate with other teams for issue resolution
  • Meet performance and quality metrics
  • Gather and relay customer feedback

Requirements...

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