Call Center Manager: Lead Performance & Customer Excellence

A customer service company in Dubai is seeking a Call Center Manager to lead operations. Responsibilities include supervising day-to-day activities, ensuring service excellence, and analyzing metrics for performance enhancement. The ideal candidate has 3–5 years' experience in a call center, fluency in Arabic and English, and strong leadership skills. Benefits include a competitive salary of 8,000 – 20,000 AED/month, visa sponsorship, and ongoing training. This is a full-time on-site position.
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