Location
Houston
Job Type
Full-time
Posted
July 08, 2026
Job Description
At Houston Methodist, the Call Center Agent position is responsible for assisting internal and external customers of the assigned department with service requests of a routine and emergent nature. Duties for this position include managing large volumes of inbound and outbound calls in a timely manner, identifying callers' needs and providing solutions while maintaining proper documentation.
**FLSA STATUS**
Non-exempt
**QUALIFICATIONS**
**EDUCATION**
+ High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
**EXPERIENCE**
+ Two years of related experience
+ Previous customer service experience in a call center or other telephone communication environment preferred
**SKILLS AND ABILITIES**
+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-goi...
**FLSA STATUS**
Non-exempt
**QUALIFICATIONS**
**EDUCATION**
+ High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
**EXPERIENCE**
+ Two years of related experience
+ Previous customer service experience in a call center or other telephone communication environment preferred
**SKILLS AND ABILITIES**
+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-goi...