Job Description
**We're hiring!
**At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.
#WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a **Service Desk Agent Spanish (English Desirable)****Objectives of this role**- Handle inbound calls in a timely manner- Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary- Identify customer needs, research issues, resolve complaints, and provide solutions- Maintain ownership of calls throughout the lifecycle of a caller's request.
**Responsibilities**- Memorize scripts for products a...