Call Center Agent

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Handle inquiries and resolve issues promptly and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service quality.
• Work flexible hours and meet performance targets.

Qualifications

• Educational Qualifications: High School or Senior High School diploma required.
• Experience Level: Open to Fresh Graduates or Students seeking entry-level positions.
• Skills and Competencies: Proficiency in English, excellent customer service, strong interpersonal and people skills, ability to work in a call center environment.
• Working Conditions: Fast-paced call center environment, may require shifts, comfortable working at a desk.
• Qualities and Traits: Strong communication skills, patience, empathy,...