Call Center Agent

Job Description

Employee Recognition and Rewards

Performance Bonus, Annual Appraisal, Employee of the Month Award, Incentives

Insurance Health & Wellness

Health Care On-Site, HMO

Professional Development

Job Training

• Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave, Wedding Leave

Description

• Handle incoming calls and respond to customer inquiries professionally.
• Provide accurate information regarding products and services.
• Resolve customer issues effectively, ensuring customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: ...