Business Support Manager (EA Manager)

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Hays are delighted to be partnering with a leading professional services organisation to recruit a Business Support Manager. This is a high-profile leadership opportunity responsible for managing a team of approximately 40 Executive Assistants, delivering exceptional support services to senior stakeholders and Partners across the business.

As Business Support Manager, you will lead, coach and develop a large team of Executive Assistants, ensuring resources are effectively deployed to meet business priorities. You will work closely with senior stakeholders to drive service excellence, implement operational improvements and champion change across the EA function.
Key responsibilities include:

Leading and developing a team of circa 40 Executive Assistants.
Managing performance, engagement, absence and development activities.
Forecasting resource requirements and ensuring effective deployment of EAs.
Building strong relat...