Business Solutions Support Associate- Scotiatech (Bogotá)

Requisition ID:

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Knowledge on using Unix, AIX, Windows Operating system.
• Knowledge on backend XML schemas and communication protocol (SFTP, FTPS, HTTPS, AS2, Connect Direct).
• Java knowledge is a value add.
• Conduct testing of new software releases to ensure successful implementation with no impact to existing code base.
• Ability to connect with team members and stakeholders, using good oral and written communication skills.
• Critical thinking orientation and ability to process information to break down problems.
• True team player who values the perspectives and opinions of others.
• Ability to communicate with customers, troubleshoot and onboard them to our platform.
• Ability to learn new technology and be able to provide production suppor...