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Business Services Co-ordinator

National Highways · Nottingham, England, United Kingdom

Location
Nottingham
Job Type
Full time
Posted
July 12, 2026

Job Description

About the job

Here at National Highways, we are looking to recruit a Business Services Co-ordinator to join our Business Services Team in the Midlands region. This role encompasses delivery of a broad range of administrative activities to support our regional Operations directorate. Working in a busy administration team, you will be ensuring that workforce planning tools and systems are kept up to date, supporting local workforce planning activities, finance and HR processes and requirements. Because of this, excellent communication skills, time management, adaptability, prioritising, flexibility, and organisation is crucial. 

  • Engage with customers, both verbally and in writing, in response to enquiries and complaints. 
  • Ensure that customer contacts and correspondence are drafted and completed to the required performance standards for quality and timeliness. Customer contacts & correspondence includes Customer Enquiries, Complaints, and Ministerial Corr...

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