Business Product Owner (Junior) – Contact Center

Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile. Our people are energized problem solvers who take pride in their work. We welcome makers, forward thinkers, and problem solvers who want to do their best work.

Job Description Overview

We are looking for a Junior Business Product Owner for the Contact Center with an operational, hands‑on, and eager to grow in product management within environments. The role supports the execution and evolution of Contact Center tools, working with operations to ensure solutions work in daily activities in an agile manner.

Responsibilities

• Manage the product backlog (creation, refinement, and prioritization).
• Translate business and operational needs into clear requirements (user stories).
• Collaborate with technology teams following Scrum or Kanban methodologies.
• Track development progress and ensure timely del...