Job Description
Description
The Sales Support function is a key enabler for overall business success. The Sales Support Tier 1 team help Sales & Marketing functions in our regional field operations. Responsibilities include but are not limited to business process management, business analysis & management reporting, and end user support. Sales Support work in a varied systems environment with platforms including SAP, SFDC, CPQ, MENDIX, QUART, Business Intelligence and custom-built solutions & reporting tools.
ICB – Business Process Engineer plays a critical role in Providing first level end user support for reports, tools and processes, use internal reporting systems to provide key data to the sales organization and contribute to maintain quality in the data through dedicated governance processes, while also contributing to global initiatives across the Sales and Marketing Functions. This role is embedded within the Commercial Operations organization and focuses on drivin...