Location
kuala lumpur
Job Type
Full-time
Posted
June 05, 2026
Job Description
About the role
We are seeking a Business Analyst to provide support for our Salesforce Sales Cloud environment. This role includes systems/user support, enhancement testing, lead and opportunity management best practices, account and contact management best practices, data governance, and cross‑functional project support.
What you will do
- Provide an intermediate to advanced understanding of integrations between systems such as Salesforce, Pardot, Apttus, NetSuite, ServiceNow, Gainsight, Salesforce Communities, and FinancialForce.
- Manage business requirements—including administrative operations, data analysis, solutioning/scoping, and project management.
- Maintain data quality through internal customer feedback, reporting metrics, issue identification, and correction coordination.
- Complete assigned responsibilities on time with high quality, demonstrating a deep understanding of sales processes from lead to order.