Business Process Analyst for ServiceNow

Elevate your career as a Business Process Analyst supporting the ServiceNow platform in Richmond. This hybrid position combines strategic insights and hands-on skills to enhance ITSM, ITOM, and SAM Pro.
S.i. Systems is seeking an experienced analyst with over five years in business analysis and a solid background in process improvement. You will play a crucial role in managing requests from diverse stakeholders, ensuring efficient collaboration, and harnessing your technical expertise to drive innovation on the ServiceNow platform. Prioritize projects effectively to maintain platform integrity.
Key Responsibilities:
• Analyze and improve business processes using ServiceNow
• Collaborate with stakeholders to gather requirements
• Configure ServiceNow for ITSM and related areas
• Support integrations and automate workflows as needed
• Communicate effectively to manage project timelines
Requirements:
• Minimum 5 years as a Business Analyst
• Hands-on experien...