Business Operations Analyst (1 Year Contract)

Our client is a leading provider of document solutions and digital imaging services, specializing in secure document management, archiving, and workflow processing. You will provide professional, timely, and accurate operational support to the services and solutions team. The role is responsible for reporting, administrative coordination, and operations support, including maintaining internal reporting systems built on Power Apps and Power BI (e.g., Productivity Dashboard, Utilization Dashboard). You play a critical part in ensuring that the team's operational processes, deployment activities, and service delivery to customers run smoothly and efficiently.

• Manage and provide monthly reports to key stakeholders: Consolidated Oracle Time and Labor (OTL) report for internal review and submissions for project cost allocation. Labour Utilisation Dashboard for delivery resour...