Business Excellence Process Transformation Lead

**A Snapshot of Your Day**

As the Business Excellence Process Transformation Lead, you will lead end‑to‑end process reviews and transformations that simplify operations, eliminate waste, and standardize ways of working across the North America Gas Services business. This role facilitates process mapping sessions, identifies pain points, and initiates process redesign to deliver measurable improvements in efficiency, quality, and customer experience. Leading future‑state process development includes building organizational readiness for change and proactively addressing resistance to ensure successful adoption and long‑term sustainability. Close collaboration with cross‑functional stakeholders—including Service Operations, Project Management, Sales, Controls & Digitalization, Quality, EHS, and Business Operations—ensures alignment and effective execution of transformation initiatives. Grounded in Lean principles, structured process redesign, and strong change leadership, this r...