Location
ottawa
Job Type
Full-time
Posted
June 13, 2026
Job Description
Reference #: 8464
Location: Ottawa
Type: Sub-contract
This posting is for an incorporated contract engagement and is not an employment position.
Donna Cona Inc. is currently seeking a Business Consultant, for one of our key clients.
Candidate MUST have the following:
- Minimum five (5) years of experience supporting business transformation, process improvement, operating model, governance, or organizational change initiatives;
- Experience supporting workshops and stakeholder engagement activities;
- Prior consulting experience as part of overall career experience; and
- Strong written communication and documentation skills.
Preferred Qualifications:
- Experience within contact centre, service desk, workload/workforce management, or customer support operations;
- Experience supporting operational readiness, transition planning, or post-implementation activities; and <...