Business Analyst (Supply Chain Systems)

A leading South African value retailer selling affordable fashion and essentials for the whole family (men, women, kids, babies) and homeware is seeking a Business Analyst to join their team in Cape Town.

Responsibilities

• Requirements & Analysis: Assess, define, and translate business change requests into functional solutions that align with strategic frameworks.
• Process Engineering: Partner with Supply Chain Process Engineers to ensure Pick and Pack solutions integrate seamlessly with warehouse operations and layouts.
• Solution Delivery: Manage the full lifecycle of change requests, from initial elicitation to commercial implementation.
• System Support: Provide high-level support to internal users, managing incident resolution and maintaining detailed technical documentation.