Location
singapore
Job Type
Full-time
Posted
June 28, 2026
Job Description
We are looking for a Business Analyst to support a live production system. This is a hands‑on role that combines process analysis with day‑to‑day system support. You will work closely with stakeholders, understand how existing processes work, identify areas for improvement, and help keep the system running smoothly.
Key Responsibilities- Understand current processes through discussions, interviews, and data review
- Identify gaps and recommend practical improvements to existing workflows
- Work with stakeholders and vendors to define and document future‑state processes
- Produce clear process documentation using standard tools (e.g. Visio, Confluence, draw.io)
- Handle L2 support tickets and perform basic system troubleshooting
- Manage small enhancements and change requests from intake through to delivery
- Minimum 3 years of relevant experience, with someone having experience working on or su...