Location
parow
Job Type
Full-time
Posted
June 22, 2026
Job Description
JOB DESCRIPTION
Key Responsibilities:- Requirements' lifecycle management
- Planning and monitoring of BA activities
- Evaluation of Change Requests in order to collate and provide estimations and the assessment of changes on business processes.
- Meet with Stakeholders to elicit, understand document functional requirements and performance critical analysis on the information provided
- Produce Functional Specifications including flowcharts, use cases, wireframes and any other diagrams required to clarify business understanding
- Support and Collaborate with relevant Fuse Teams around People Connect, Synergy, Freshchat etc.
- Manage unit testers to ensure that configuration work according to the requirements
- Manage Quality Assurance Testing to sign-off development meets requirements
- User Acceptance Testing/ Provide guidance to business on UAT
- Ability to initiate policy Development and Implementa...