Business Analyst (.NET/Azure) - A26215

This is an 18 months fixed term contract role.

• Oversee day-to-day BAU operations, ensuring high availability, performance, and reliability
• Act as the primary point of contact for business users on system issues, service requests, and enhancements
• Manage and prioritize incidents, service requests, and change requests in accordance with service level agreements (SLAs)
• Perform root cause analysis and drive resolution of system issues in collaboration with IT teams, vendors, and Government Technology Agency
• Ensure data quality, integrity, and proper usage across the system
• Recommend continuous improvements
• Enforce governance and compliance with relevant policies
• Ensure adherence to data protection requirements under the Personal Data Protection Act
• Support enhancements and releases, including requirement analysis, testing, and deployment coordination
• Maintain...