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Business Analyst, Escheatment & Unclaimed Property

Blackbaud · Hyderabad, Telangana, India

Location
Hyderabad
Job Type
Full time
Posted
June 25, 2026

Job Description

Job Summary:
Own and scale Blackbaud’s U.S. escheatment and unclaimed property program, including overpayments, credits, and dormant customer balances. This role is responsible for building processes, ensuring multi-state compliance, and reducing financial and regulatory risk across the Order-to-Cash lifecycle.

Key Responsibilities:

  • Own end-to-end escheatment process for U.S. operations, including identification, tracking, and resolution of unclaimed property balances
  • Design and implement processes, controls, and documentation to support compliance with state reporting requirements
  • Build and manage a program to identify and reduce customer overpayments and unused credits
  • Partner with AR, Accounting, and Payments teams to resolve aged balances and improve upstream processes
  • Lead due diligence, customer outreach, and support state reporting and filings
  • Maintain audit-ready documentation and support compliance revie...

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