Business Analyst

Business Analyst - Digital Identity | Dublin | Hybrid | Permanent Hiring on behalf of a client seeking an experienced Business Analyst to support the delivery and optimisation of digital identity solutions including Identity Verification and EU Digital ID initiatives. Responsibilities Elicit, document, and validate business requirements for digital identity solutions across customer journeys Analyse current processes and identify opportunities for improvement, automation, and enhanced customer experience Create detailed process maps, user stories, and functional specifications to support solution design Facilitate workshops and meetings across Operations, Compliance, IT, and Risk to ensure alignment on requirements and priorities Act as liaison between business and technical teams to ensure shared understanding and smooth delivery Support development of test plans and participate in UAT, ensuring feedback is captured and incorporated Ensure requirements align with regulatory obligation...