Job Description
Description
Join a team dedicated to excellence in customer relations!
About Concentrix.
Concentrix is an international company operating in over 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence, in an inclusive, collaborative and innovative environment.
Your mission as a Project Manager
Your main role will be to ensure the success and performance of your project. You will be responsible for:
1. Project management :
- Guarantee the quality of customer relations by achieving the objectives set with management.
- Analyze project performance indicators (profitability, volume, quality) and define necessary action plans.
- Ensure compliance with quality standards (ISO, NF345, LRS).
- Manage setups of new activities and ensure availability of human and technical resources.
2. Customer relati...