Bso Service Desk Assistant (1 Year Contract)

**Do you enjoy providing the best customer experience and talking to various partners?
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**Come and join the vibrant environment of our Service Desk Team.
You will be supporting internal customers from different parts of the organization and the world!
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**Core Responsibilities**:
- Serve as the primary point of contact for employees & internal customers regarding HR and Finance inquiries, providing prompt and accurate responses or directing them to the appropriate internal resources.
- Assist in the development and maintenance of HR and Finance-related documentation.
- Support and Handle our live operations channels (Chat & Phone)
- Analyze Data insights to improve processes and enhance the customer's experience
- Follow up on service now tickets
**Play your part in our team succeeding**:
The LEGO Group Business Service Operations (BSO) is part of the Global established shared service center (BSO) that delivers HR and Finance servic...