Location
gurugram
Job Type
Full-time
Posted
June 19, 2026
Job Description
Channel Brand Manager
We are looking for a Channel Brand Manager who can transform customer communications from a delivery function into a strategic growth lever.
The ideal candidate should bring a strong brand management mindset, a deep understanding of customer behavior and expertise in developing customer communication strategies across SMS, Email and Push Notifications. This role requires someone who can go beyond execution—combining business understanding, creativity, data-driven decision making and modern marketing tools to drive customer engagement, product adoption and business growth at scale.
Key Responsibilities
Customer Communication Strategy
- Own the communication strategy across SMS, Email and Push Notification channels.
- Develop channel plans aligned to business objectives, customer lifecycle stages and brand priorities.
- Ensure all customer communic...