Job Description
About the role:
Boutique Operations Manager plays an important role in inspiring and managing the boutique team to achieve the mission of the brand, and is the primary driver of effective day-to-day operations in the boutique to reach service destination as planned. He/she will support the boutique team to reinforce, communicate and execute back of house deliverables to ensure luxury retail leadership and to accomplish operational excellence goal.
What impact you can create at Chanel:
Upholding of Brand Image through robust Boutique SOP
Drive boutique SOPs including general & VM Housekeeping, boutique maintenance, staff grooming, asset protection, occupational health & safety, and others to achieve business objectives.
Ensures that boutique SOPs are followed and implemented, emphasizing where relevant to the teams the importance of compliance to internal standards & external regulations in upholding the brand image.
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