Bookkeeper / Senior Billing Administrator GP

What you’ll be doing

• Maintain a documented system of policies, procedures, and controls for the day-to-day functions of the Billing Department.
• Manage the complete monthly recurring and ad-hoc billing process, ensuring:
  • Completeness – All services rendered are invoiced.
  • Accuracy – Billing is processed in accordance with client Service Level Agreements (SLAs).
  • Timeliness – Monthly billing deadlines are consistently achieved.
  • Correct Classification – Revenue is accurately allocated between recurring, ad-hoc, divisions, and branch splits.
• Open and maintain new client accounts accurately within company systems.
• Ensure client discounts are applied in accordance with approved customer agreements.
• Ensure invoices are issued and distributed to clients accurately and within agreed deadlines.
• Manage client billing queries and escalations whi...