Job Description
Job Advert
Bookings Clerk
Location: Cobalt TC, Newcastle Upon Tyne
Hours: weekly hours
Shift Pattens: Varied depending on business needs from 9-5 / 10-6 / 8-4 Monday – Friday with occasional Saturday cover.
The role:
We currently have a great opportunity for a Bookings Clerk to join our team at Cobalt TC, Newcastle Upon Tyne. The Booking Clerk role can offer you variety and challenges, representing Cobalt Hospital as a point of contact with our patients. Our booking team liaise with patients to book their procedures and provide key information to enable them to attend.
Key responsibilities:
Handling inbound calls
Booking, cancelling and rearranging Day Case procedure and Endoscopy appointments
Making outbound calls
Maintaining a high standard of customer service
Use of hospital systems to effectively support the manage...