Billing Specialist II (Contractor)

Description We are looking for a Billing Specialist II (Contractor) to support billing operations and order-related account setup in New Hampshire. This Long-term Contract position focuses on ensuring invoices are prepared accurately, customer billing profiles align with contract requirements, and service issues are addressed promptly. The ideal candidate will collaborate with internal teams and external clients to gather correct billing information, maintain reliable records, and help deliver responsive customer support.

Responsibilities:
• Set up customer billing profiles and order-related records accurately so invoicing can be completed on schedule.
• Update billing instructions and account details when contract terms, pricing, or customer requirements change.
• Investigate billing questions, disputed charges, and escalated concerns to identify issues and drive timely resolution.
• Apply sales tax, fees, and other non-standard charges correctly while maintaining...