Billing and Customer Service Representative

The Billing and Customer Service Representative supports broadcast advertising clients, internal sales teams, and finance operations by managing billing activities and providing exceptional customer service. This role is responsible for processing advertising invoices, resolving billing discrepancies, maintaining accurate account records, and assisting clients with questions related to broadcast schedules, contracts, and payments.

The ideal candidate is detail-oriented, organized, and capable of working in a fast-paced media environment with multiple deadlines and high client expectations.

**Key Responsibilities**

**Billing & Accounts Support**

+ Prepare, review, and process broadcast advertising invoices for television, radio, digital, or multimedia campaigns
+ Verify billing accuracy against advertising contracts, traffic logs, affidavits, and aired schedules
+ Process billing adjustments, credits, and account updates as needed
+ Investiga...