Bilingual Technical Support - English/Spanish

Interactive Brokers · London, England, United Kingdom

Location

London

Job Type

Full-time

Posted

June 17, 2026

Job Description

Responsibilities
Providing support to clients through phone, chats, and tickets
Technical and functional support for the Interactive Brokers’ platforms
Desktop applications (Windows, macOS, and Linux)
Mobile applications (Android and iOS)
Troubleshooting and support for Interactive Brokers’ web-based offerings
Problem management with a focus on wide-scale technical issues
Requirements
Languages: fluency in English and Spanish is a must. Any other European language is a plus.
Bachelor’s degree, preferred if in a technical field.
2+ years in client facing support role
2+ years’ experience working with Windows, and Mac, software support, connectivity support
Excellent verbal and written communication skills and the ability to work effectively in a team environment
Experience working with support ticketing systems
Adaptable to a constantly changing technical environment...
        

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