Bilingual Technical Analyst in Sherbrooke

Join OnX Canada as a Bilingual Technical Analyst in Sherbrooke on a 1-year contract. Deliver onsite support and maintain IT infrastructure for employees with diverse technical needs.

This fully onsite role requires a blend of technical expertise and strong bilingual communication skills. You will provide first and second-level Help Desk support at our Montreal location while collaborating with the Endpoint Services team. Your responsibilities include troubleshooting, maintaining inventory, and assisting customers with their endpoint devices.

Key Responsibilities:
• Provide technical support to onsite and remote staff
• Troubleshoot desktop, laptop, and mobile device issues
• Build and deploy endpoint devices following procedures
• Assist customers with setup and configuration of devices
• Install software and upgrades on personal computers

Requirements:
• Fully bilingual in French and English
• Experience ...