Bilingual Patient Services Representative

Robert Half Office Team · Miami, FL, United States

Location
Miami
Job Type
Full-time
Posted
June 19, 2026

Job Description

Description
Robert Half is seeking a Bilingual Patient Services Representative to support a growing healthcare organization. This role serves as a critical liaison between patients, providers, and insurance carriers, helping ensure a seamless patient experience while supporting scheduling, insurance verification, referrals, and patient account management.


Key Responsibilities

+ Coordinate patient scheduling and appointment management across multiple providers.

+ Verify insurance eligibility, benefits, and coverage requirements.

+ Process referrals and prior authorizations with insurance carriers and provider offices.

+ Educate patients on appointment requirements, insurance information, and financial responsibilities.

+ Maintain accurate patient records and documentation within EMR/EHR systems.

+ Collaborate with clinical and administrative teams to ensure continuity of care.

+ Resolve patient concerns an...

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