Bilingual Merchant Support Specialist - 24/7 Fintech Help

Nuvei is seeking a Merchant Support Specialist in Bogotá, Colombia. This role involves providing inbound customer service and technical support to merchants with a 24/7 shift availability. Successful candidates will be fluent in Spanish and English, possess strong problem-solving and teamwork skills, and have a high school diploma or equivalent. The position focuses on resolving merchant requests efficiently and contributing to their satisfaction while promoting continuous process improvement.
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