Bilingual Level 1 IT Helpdesk – Remote Support

HCL Technologies Limited is looking for an Analyst in Support & Operations in Malaysia to deliver high-quality Level 1 remote desktop support. You will play a vital role in resolving customer issues promptly, leveraging your proficiency in Japanese and English.

This position involves diagnosing and resolving various hardware, software, and network issues through effective communication. You will also engage in value-adding activities and have access to personal time off, maternity and paternity benefits, and skills programs.