Bilingual Helpdesk & Tech Support Analyst L1/L2

MissionHires is seeking a Helpdesk - Technical Support Analyst L1/L2 to provide comprehensive support for customers and internal users. The ideal candidate will have strong troubleshooting skills with PCs (HP hardware), knowledge of operating systems, and a customer-centric approach.

This role involves configuring and maintaining equipment, managing IT assets, and documenting work in a ticketing system. Bilingual fluency in English and Spanish is required for effective communication in this position.