Bilingual Front-End Collections Advisor – Recovery

Scotiabank is seeking a ScotiaHelps Advisor, Front End (Bilingual) in Bogotá, Colombia. This role involves maximizing collection recoveries on assigned Credit Products through effective follow-up activities and managing customer interactions across various stages of arrears.

The ideal candidate will have strong communication and negotiation skills, a customer service background, and the ability to work with confidentiality and integrity. The position offers the chance to contribute to key operational objectives while delivering excellent customer service.