Bilingual French/English Contact Centre Manager

Dean Group · québec, qc, Canada

Location
québec
Job Type
Full-time
Posted
June 27, 2026

Job Description

Bilingual French/English Contact Centre Manager

Remote within Canada 70-75K Temp to Perm

Our client, a global leader in creating exceptional customer experiences, is seeking a fluently Bilingual Contact Centre Manager to join their expanding team in Canada.

If you are fluently bilingual in French and English and reside within Canada, possess a minimum of 3 years call/contact centre leadership experience as well as exceptional communication skills, this exciting opportunity could be a great fit for you!

Requirements: • 3+ years proven experience as a Call Center Supervisor or similar managerial position • Proven experience and knowledge in operations and customer-focused support • Leadership and management skills with the desire to coach, train, mentor and build skillsets to enhance business output and capabilities • Positive and proactive by nature offering ongoing support and encouragement to customer service teams to develop and maintain quality in...

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