Bilingual Distribution Support - Bogotá or Barranquilla

Location: Bogotá or Barranquilla, Colombia

About the Role

We are looking for a detail-oriented and customer-focused Bilingual Distribution Support Specialist to support daily distribution and fulfillment operations. This role is responsible for managing customer requests, maintaining accurate inventory records, processing orders, and ensuring operational information is updated efficiently to support seamless logistics execution.

Key Responsibilities

• Manage customer inquiries, requests, and issue resolution, ensuring a high level of service and timely follow-up.
• Maintain and monitor customer inventory records within internal systems.
• Process customer orders and generate cargo release documentation in accordance with operational requirements.
• Ensure operational data and shipment information are accurately updated in company systems.
• Prepare and process invoices related to distribution and logistics services. <...