Bilingual Digital Fraud Officer

Job Description

What is the opportunity?As a Fraud Officer for the Digital Banking Transaction Monitoring Team within the Fraud Operations Centre, you will be responsible for the analysis and investigation of potential fraudulent transactions completed through the Online and Telephone Banking platform.What will you do?

Analyze and mitigate risk for online and telephone banking suspicious transactions alerts

Use analytical techniques to break apart complex, evolving fraudulent activities and trends

Require continual reacting and adaptation to ensure quick resolution of identified issues/gaps

Accurately prepare required documentation for online investigations

Take ownership, accountability for the resolution of escalated online fraud concerns

Use in-depth fraud knowledge and related problem-solving skills to identify and take action on potentially fraudulent transaction/activity

What you need to succeed?...