Location
st. jacobs
Job Type
Full-time
Posted
July 09, 2026
Job Description
Elevate your career at Home Hardware as a Bilingual Customer Support Analyst, providing essential training and technical assistance to retail stores across Canada. Use your expertise to ensure effective technology solution utilization.
As a Retail Helpline Analyst, you will support store teams by resolving technical issues related to Infrastructure and Security products. This role emphasizes problem-solving skills and effective communication with team members across various technical expertise levels. It’s ideal for those looking to contribute in a bilingual environment while enhancing user experiences.
Key Responsibilities:
• Offer bilingual support via phone and email to stores
• Assist with software and hardware installations and updates
• Troubleshoot technology issues affecting business operations
• Build positive relationships through effective service delivery
• Provide after-hours support for urgent store needs
...
As a Retail Helpline Analyst, you will support store teams by resolving technical issues related to Infrastructure and Security products. This role emphasizes problem-solving skills and effective communication with team members across various technical expertise levels. It’s ideal for those looking to contribute in a bilingual environment while enhancing user experiences.
Key Responsibilities:
• Offer bilingual support via phone and email to stores
• Assist with software and hardware installations and updates
• Troubleshoot technology issues affecting business operations
• Build positive relationships through effective service delivery
• Provide after-hours support for urgent store needs
...
Ready to Apply?
Submit your application for Bilingual Customer Support Analyst at Home Hardware at Beauti-Tone Paint and Home Products
Apply Now