Bilingual Customer Service Team Lead, remote

Are you a people-first leader with a passion for coaching, collaboration, and customer excellence? We’re looking for a Bilingual Customer Service Supervisor to join a vibrant, customer-focused organization in the travel and lifestyle sector. In this fully remote role, you’ll oversee a dynamic team of frontline representatives, helping shape an exceptional customer journey while fostering a positive and supportive team culture.


What We Offer:

Salary: $60,000 -$65,000

Schedule: Flexible daytime hours (EST), including some weekends, aligned with business needs
Location: Work from anywhere in Canada – 100% remote





Advantages
Why You’ll Love This Role

Make an Impact – Be at the heart of shaping client experience and frontline excellence

Lead & Inspire – Guide a motivated team and be a key player in operational success

Build Culture – Join a company that values fun, integrity, collabor...