Bilingual Customer Service Manager

A well-established, growing packaging and distribution company is seeking a Customer Service Manager to lead a cross-functional team supporting customer operations, logistics coordination, and inbound activities. This role is ideal for a hands-on leader who enjoys developing teams, improving processes, and ensuring a high level of service across a fast-paced operation.


This position will oversee multiple functional areas and play a key role in driving team performance, communication, and overall customer experience.



Salary + Additional Benefits:

$80,000–$100,000

Medical, Dental, Vision Insurance

PTO + Paid Holidays

Location: Baytown, Texas

Type of Position: Direct Hire



Responsibilities:

Manage and lead a team of 12 direct reports across customer service, warehouse coordination, and inbound operations.

Provide oversight to additional indirect ...