Bilingual Customer Outreach Specialist

CHUBB · Markham, Ontario, Canada

Location

Markham

Job Type

Regular - Full time

Posted

July 09, 2026

Job Description

Join the back-office team as a Bilingual Customer Outreach Specialist in Markham, Ontario
Are you passionate about building lasting customer relationships and driving loyalty with competitive compensation and opportunities for advancement? If you thrive in a fast-paced environment and enjoy making a difference in people’s lives, we want to hear from you! 
Primary Duties
Handle Incoming Cancellation Calls and perform Outbound call activities for past due policies
Handle direct returning incoming calls as a result of outbound activities.
Follow up on customer issues regarding claims, billing or other service concerns.
Assist customers in redrafting payments to existing accounts, set up new account information, or collect needed premium via credit card.
Cross sell over the phone. 
Process routine requests for service items.
French version:
Joignez-vous à notre équipe administrative en tant que spécial...
        

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