Bilingual Customer Care Representative

About our client:

Our client offers clinically proven personal care products and medications prescribed by Canadian physicians and dispensed by licensed pharmacists. They are looking for a dedicated candidate to join their Care Team and provide excellent customer service, mainly over the phone and messaging platforms, while delivering a personalized customer experience.

The successful candidate will process orders and customer requests with a strong sense of ownership and urgency, ensuring a seamless and positive experience for each interaction.

Qualifications:

• Strong verbal communication skills, capable of adapting to a wide range of customer needs.
• Brings an energetic, positive outlook with a passion for helping others.
• Able to quickly build rapport through conversation and provide a personalized experience.
• Ability to handle multiple priorities, including phone calls, emai...