Bilingual Contact Center Agent (Spanish & French) – Hybrid

Factorial in Ciudad de México is looking for a Contact Center Agent to provide outstanding customer service for the Mexican market. This role involves managing calls, chats, and tickets, maintaining high customer satisfaction while working in a fast-paced environment.

The ideal candidate should be a native Spanish speaker, fluent in French, and possess strong communication and problem-solving skills. Benefits include a friendly workplace, private health insurance, and a hybrid work model.