Location
vancouver
Job Type
Full-time
Posted
June 08, 2026
Job Description
Drive client satisfaction at Interactive Brokers Group as a Bilingual Client Support Specialist. Provide technical and functional troubleshooting across various platforms in a hybrid work environment.
Join the Client Technical Support team at Interactive Brokers, known for innovative financial solutions. In this role, you will support clients through phone, chats, and support tickets while resolving issues with desktop and mobile applications. Candidates who enjoy problem-solving and working in a dynamic technical environment will thrive here.
Key Responsibilities:
• Provide client support via phone, chat, and tickets
• Assist with technical issues on diverse platforms
• Troubleshoot desktop applications on Windows and Mac
• Offer support for mobile applications on Android and iOS
• Manage and resolve wide-scale technical problems
Requirements:
• Bachelor’s degree, preferred in a technical field
• 1+ years in a client-facing support role
• Proficient in...
Join the Client Technical Support team at Interactive Brokers, known for innovative financial solutions. In this role, you will support clients through phone, chats, and support tickets while resolving issues with desktop and mobile applications. Candidates who enjoy problem-solving and working in a dynamic technical environment will thrive here.
Key Responsibilities:
• Provide client support via phone, chat, and tickets
• Assist with technical issues on diverse platforms
• Troubleshoot desktop applications on Windows and Mac
• Offer support for mobile applications on Android and iOS
• Manage and resolve wide-scale technical problems
Requirements:
• Bachelor’s degree, preferred in a technical field
• 1+ years in a client-facing support role
• Proficient in...
Ready to Apply?
Submit your application for Bilingual Client Support Specialist at Important Business
Apply Now